Policies

TREE & SHRUB GUARANTEE

 

All regularly price plant material includes a 1 year, 1 time replacement warranty.

 

This warranty does not include: Improper planting, neglect and 3rd party damages.

 

All warranty claims to be accompanied with a picture of the tree in it's planted state.

 

No guarantee on discounted trees and shrubs.

 

Perennials, annuals and tropicals are not guaranteed.

 

HOLIDAY SEASON MERCHANDISE POLICY - RETURNS & EXCHANGES

 

No merchandise returns or exchanges will be accepted at the tills, the week prior to Christmas or the week after Christmas. While this policy will benefit the majority of our customers,  we apologize, in advance, for any inconvenience this policy may cause any of our guests.